Privacy Policy

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you place an order, we collect details necessary to process Cash on Delivery (COD) and delivery shipping across Bangladesh:

• Customer Name and Recipient Name
• Delivery Address (including District and Police Station / Thana)
• Contact Phone Number (used for courier delivery verification)
• Email Address (for order receipts and tracking confirmations)
• Order specifics (products selected, size, quantity)

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our e-commerce platform
• Process transactions and arrange doorstep courier delivery
• Communicate with you for order verification, dispatch updates, and customer support
• Send order tracking numbers via SMS or WhatsApp
• Prevent fraudulent transactions and protect our customers

Log Files & Cookies

ANGKON follows a standard procedure of using log files and browser storage cookies. Cookies are used to store information including visitors' preferences, shopping bag items, and recently viewed products. The information is used to optimize your experience by customizing our web page content based on your browser type or device.

Third-Party Delivery & Payment Gateways

For online payments, transactions are processed securely through certified gateways such as SSLCOMMERZ (accepting VISA, Mastercard, bKash, Nagad, Rocket). ANGKON does not store complete debit or credit card credentials on our servers.

Delivery details are shared strictly with our contracted domestic logistics partners (Steadfast, Pathao, RedX) solely for delivering your parcel.